Data Deletion Instructions
This page explains how to delete local DocPin data on your device and how to request deletion of support records controlled by Sade Apps.
Local App Data
DocPin stores documents and app preferences primarily on your device. Sade Apps does not operate a cloud document account for DocPin and cannot remotely access or delete documents stored only on your device.
You can delete local data by removing documents inside the app, using available reset or delete options in the app settings, or uninstalling DocPin from your device.
Support Records Deletion Request
Sade Apps can only delete data that it controls, such as support emails or support records you sent to us. We cannot remotely delete documents stored only on your device, and we cannot directly delete Google Play, Google Payments or AdMob records controlled by Google.
If you contacted support and want us to delete support correspondence or related support records, email us at sadeapps.help@gmail.com.
Email subject: DocPin Support Records Deletion Request
Include the email address you used to contact support. If your request relates to a purchase or subscription issue, include your Google Play order ID if available. Do not send sensitive document images unless support specifically asks for them.
What Can Be Deleted
- Support emails and support records held by Sade Apps, where legally and operationally possible.
- Local app data on your own device, by deleting it in the app, using available reset options or uninstalling the app.
What May Be Retained Elsewhere
Google Play purchase records, AdMob advertising records, fraud prevention records and payment records may be controlled by Google or other payment/ad service providers and retained under their own legal and operational policies. You can manage Google account and ad personalization settings through Google services.
Response Time
We aim to respond to deletion requests within 30 days. Some requests may require identity or ownership verification before we can act.